FAQ

You can create an account in two easy ways:

• Click the "Sign Up" or "Register" button at the top right corner of our website, and fill in your email and password;
• Or, during checkout, you'll be given the option to create an account – just follow the on-screen instructions.

1. Browse our products and click "Add to Cart";
2. Go to your shopping cart and review your items;
3. Click "Checkout" and fill in your shipping address and contact information;
4. Select your preferred payment method and complete the payment;
5. Once your order is successfully placed, you will receive a confirmation email.

We accept a variety of payment options, including:

• Credit / Debit Cards (Visa, MasterCard, American Express, etc.)
• PayPal
• Other local payment methods (as shown at checkout)

Once an order is submitted and paid, we process it quickly to ensure fast delivery. Therefore, modifications or cancellations may not be possible. If you need assistance, please contact us as soon as possible with your order number, and we'll do our best to help.

On the shopping cart page or checkout page, find the"Discount Code / Promo Code"field. Enter your code and click "Apply" – the discount will be reflected in your total immediately. Please note that only one discount code can be used per order.

After you successfully place an order, you will receive anorder confirmation emailfrom us. You can also log in to your account and view your order history. If you don't see the email, please check your spam folder or contact us.

Please try the following:

• Refresh the page and try again;
• Clear your browser cache or switch to a different browser;
• Check if the item has purchase limits (e.g., quantity restrictions).

If the issue persists, please take a screenshot and contact us – we'll resolve it for you as soon as possible.